ONGOING SUPPORT COORDINATION CAPACITY UPDATE:
Dani currently has capacity for ongoing support - please use the Contact Us form to connect.
Support Coordination - Level 2
What is Support Coordination?
If you consult NDIS, they will tell you that Support Coordination is a Capacity Building Support that helps you to understand and use your NDIS funding to pursue your goals. In 2023, NDIS released some recommendations that may end up changing what the Support Coordinator role looks like, but for now, that’s in a nutshell.
You can read more about their description here.
BUT,
To put it simply- we’re basically your Project Manager for your NDIS plan, your care team/providers and funding. We help you connect with providers and to ensure they are a fit - we check for the red flags and we’ll happily dismiss someone in real time if you are uncomfortable.
We can also help you to understand your plan and link in with providers and services that make things so much easier for you. This might be Occupational Therapists, Physiotherapists/Exercise Physiotherapists, Psychologists, Support Workers.
We also connect with those existing supports to help them navigate your NDIS plan as well.
We liaise with Supports and Providers to ensure you are supported in the best way possible - ensuring a holistic, person-centred and collaborative approach.
We help you to use your funding in compliant ways, staying in between the ever-moving NDIS goal posts.
We can also help you monitor your budget and provide guidance to ensure it’s used effectively.
We can attend your NDIS “Check In”, Planning and Reassessment/Review Meetings with you (yes, even via Teams!), we can fight for you and the supports you need, we can be your voice if you can’t find yours.
We provide reports / supporting information for reviews and as required (within our scope!) and help collate supporting documentation from your providers as required.
What makes us different, though?
Look, probably not a lot. But the things we’ve found that help us connect with the people that we work with are:
We offer an approach guided by our own lived-experience.
We have boundaries, but also treat you like a human while respecting your boundaries.
Boundaries are healthy and so very necessary, but at ACMS, we hate pretending to be a robot. We can be expressive, relatable and safe. We never want you to feel like you need to hesitate before contacting us - ever. No question or request is too much, and if it’s beyond our scope we will explain that, and we’ll help you find an alternative.Applicable to some, not others - but we are family-focussed. Both Ange and Dani have two children of their own diagnosed with Autism. Learning your child’s neurodivergent brain while learning your own can be so hard at times, but so dang beautiful, right?
But that also means, because of this, we understand - if you are also a parent who’s held their head in their hands after screaming because we have ZERO emotional regulation skills at the best of times… WE see you.
These are just a few points I can make, but if you’d like to learn more, pop over and complete this form and I’ll be in touch.
PLEASE NOTE:ACMS CAN ONLY SUPPORT PLAN OR SELF MANAGED PARTICIPANTS.
WE ARE ALSO UNABLE TO WORK WITH PARTICIPANTS WHO DO NOT HAVE SUPPORT COORDINATION FUNDING (this must also be either self or plan managed)

